MD Connect has audited thousands of phone calls for medical practices, and has seen firsthand the qualities of phone reception that help to drive conversion. Conversion on phone 'referrals' varies from 15% to 70% and the difference is largely due to technique.
This best practices guide contains 8 critical requirements to insuring maximum conversion with interested, calling patients, including:
- Your front line sales person
- Knowing the objections
- Phone Etiquette
- Asking for the appointment
As your first, live interaction with a prospective patient, it creates that valuable first impression, and (more often than most realize) helps the calling patient decide whether they will visit your practice. Download your copy today to optimize how your front desk converts phone calls into appointments.
MD Connect has helped us achieve a strong internet presence. Our internet referrals have continued to increase over the years that we have been involved with MD Connect. Clearly, a good return on investment.
Metro Vein Centers, Metro Detroit, MI