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How to Market a Good Bedside Manner
by Jonathan Catley 5 min read
A good bedside manner — especially in our increasingly digital world — can make all the difference when it comes to patient recruitment and retention.
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How Google Ratings Impact Patient Conversions
by Jonathan Catley 7 min read
More and more patients are turning to online reviews when choosing a physician. Find out how healthcare practices can use this to their advantage.
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Over One-Third of Healthcare Providers Don't Respond to Negative Reviews, Study Shows
by Jonathan Catley 4 min read
A recent study found that over 34 percent of healthcare providers either don’t respond to negative feedback or have no way to do so.
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Every Medical Practice Gets Negative Reviews. Here’s How to Handle Them.
by Jonathan Catley 4 min read
Negative reviews might seem like the end of the world, but these six simple steps can help medical practices successfully manage their online relationships.
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How Much Is a New Patient Worth to Your Medical Practice?
by Jonathan Catley 4 min read
Determining the lifetime value of a new patient can help your medical practice run a more informed and cost-effective business.
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What Doctors Should Know About Online Reputation Management in 2017
by Jonathan Catley 5 min read
Patient reviews are playing a larger role in the path to treatment than ever before — here are a few things that every physician needs to know about online reputation management.
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Best Practices for Managing Online Yelp Reviews for Your Physician Practice
by MD Connect 4 min read
There was a time when a physician's reputation relied heavily on word of mouth and patients referrals. However, as time progresses, patients are becoming more connected through use of the internet. Most patients are aware that, if they want a quick and accurate snapshot of a physician ...
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